Best Practices

In Jacksonville, 2-1-1 Provides 24-hour crisis intervention, suicide prevention and referrals for:

Medical and Health Services Child/Adolescent/Adult Mental
Health & Substance Abuse Food, Shelter, Clothing
Support Groups Services for People with Disabilities
HIV/AIDS Information & Testing Help for Victims of Abuse or Crime
Adult, Child & Family Services Financial Assistance Information
Real$ense Prosperity Campaign Connection to the Elder Helpline

Early identification of girls who are at risk (e.g., abuse and neglect, families in crisis) is critical to preventing involvement in the justice system.  Providing girls access to available resources and timely information about what they may be experiencing and is critical to their success.

The following are recommended partners to help address girls’ needs along a continuum of services:

Department of Education for educational and academic services, alternative and vocational schools, testing for learning difficulties, and providing trusted school counselors, after-school programs, and  safe activities.

Public Health Unit for medical exams, testing for sexually transmitted diseases, and comprehensive gynecological services including prenatal and postpartum care for pregnant girls.

Specialized Mental Health Services  with trained counselors/psychologists to address girls’ emotional factors and substance use including addiction and substance abuse treatment, depression, identity and sexual orientation, trauma, physical, emotional and/or sexual abuse, neglect, and family and domestic violence.

Substance Abuse Treatment Centers that address addiction, treatment, and recovery (eg., Al-Anon- Alateen).

Child Welfare System to investigate reports of child abuse and neglect and arrange for children to live with extended family or foster families when they are not safe at home.

Community Members/Volunteers – to serve as mentors and role models for girls to talk with and model healthy relationships.

Faith-Based Organizations that can provide religious or spiritual healing and community activities.

Many other community resources exist to help girls in crisis including:

Hospice counseling for girls dealing with grief and loss

Parenting Classes for teenage mothers

Quality child care so that parenting teens may attend school and/or employment opportunities

Domestic violence shelters to provide temporary and transitional living to protect women and their children from abusive partners

Runaway and homeless shelters that furnish a safe place for girls when they have no where else to go

In addition to supporting girls, we must intervene with their families to build on strengths that exist at home and in the community.

Family Services:

Family counseling, parent support groups, transportation, quality daycare, job training, employment services and legal services.


[Adapted from book chapter]:

Ravoira, L. and Patino Lydia, V. (2011).  Girl Matters: Unfinished Work. In

Dowd, N (Ed). Justice for Kids:  Keeping Kids Out of the Juvenile Justice System.  New York University Press.




40 East Adams, Suite 130
Jacksonville, FL 32202